Shipping & returns
(1) Shipping costs
Shipping within Germany
€ 2,90 - 4,90 per order within the EU
€ 12,00 per order outside the EU (without any tax fee, if applicable)
The shipping costs are displayed in the shopping cart.
(2) Our internal processing time
(Paid) Orders will usually be dispatched no later than the next working day.
You will receive a shipping confirmation by e-mail in any case.
(3) Shipping time
We are using Deutsche Post / DHL.
Orders within Germany have a mere transportation time of 1 - 2 working days.
The transit times within / outside of Europe are different. Please allow 3 - 21 working days for transport.
Additional time for customs clearance should be considered. It is in the responsibility of the buyer to ensure all import regulations are met.
Please contact us in case you need specific information for your country in advance.
You have the right to cancel your order within 1 month without giving any reason.
The costs for the return are borne by the buyer.
The exact return conditions can be found in the cancellation policy.